Mobility for Jira - Portal

Resolve tickets faster with Jira Service Management Customer Portal for mobile

Changes 2.2.11 : - Knowledge articles for cloud

APK Description:

Note: you must also have our app installed in your Jira instance or this app will not work.

Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents.

• Customers can create requests, comment, upload images
• Agents manage queues, SLAs, client requests
• Look up knowledge base articles

Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device.

• Supports the most complex workflows
• Optimize daily tasks to save time
• Faster access to the things in Jira you care about

Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data.

• Supports secure Mobile Device Management
• Work with any Single Sign-On, Multi-Factor Authentication

Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS and Android.

• View, create, edit, watch, delete, and transition issues
• Add, edit, delete comments and change their visibility
• View and edit Scrum and Kanban boards and release versions
• Add and view attachments
• Receive push notifications
• Basic and advanced search with JQL and type-ahead support
• Time logging and issue history
• Jira Service Desk queues and SLAs (agent), JSD Portal (client)
• View your Jira Dashboards
• Supports your MobileIron MDM Solution

Used by large organizations such as Apple, US Government, Honda, Palantir, Broadcom, Synaptics and many more.

Screenshots: